Customer Support Resources
We're here to help!
At Lippert, Customer Service is a top priority, right alongside Innovation and Quality. That is why our dedicated Customer Care team is standing by for you.
From product inquiries to technical support, our team and extensive library of resources are here to help you make the most of your experience.
Support Documentation
Download installation instructions, user manuals and parts diagrams.
Learn MoreInteractive Flat Rate Charts
Look up time-allotments for service repairs by product category with videos and technical documents.
Learn MoreHow-to Videos
Watch step-by-step videos about how to install, operate and maintain our products.
Learn MoreSupport Document Library
Furrion®, Everchill and Girard 12v Refrigerator Hard Reset Procedure
This document outlines the process of a hard reset of 12V DC Furrion, Everchill and Girard refrigerators.
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Titan Leveling Systems™ for 5th Wheel Owner’s Manual
The Titan Leveling Systems™ Hydraulic Leveling System includes six points of contact utilizing aluminum jacks and multi-valve system.
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Lewmar® Axis Shallow Water Anchor Installation and Owner’s Manual
You’re in control with the space saving Lewmar® Axis shallow water anchor. Get convenient boat positioning in just 8 seconds with the push of a button.
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Lumina™ Solar-Powered Retractable Awning
Create Your Outdoor Paradise with Our Retractable Solar Awning — your solution to designing your outdoor paradise.
Read MoreVideo Support Library
How to Hard Reset a Furrion Refrigerator V1
In this video we go through the process of doing a hard reset of a 12 volt refrigerator. The process consists of removing shore power, battery power and solar power.
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Absorption Refrigerator vs Compressor Model Refrigerator
The purpose of this video is to educate our Customer on the difference between these 2 styles. Lippert offers only a compressor style refrigerator which is newer to the RV industry.
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The Proper Way to Burnish your Trailer Brakes
The purpose of this video is to demonstrate the importance of brake burnishing to a newly purchased RV or after replacement of electric drum brake and/or pads. Simply stated, burnishing is the process of applying the brakes in a specific pattern to ensure proper seating/mating of the brake pads to the drum surface.
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Power Tongue Jack Aftermarket Video replacement
The purpose of this video is to explain the installation, maintenance, and operation of the Lippert Power Tongue Jack
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Electric Brake Adjustment
The purpose of this video is to show and explain how diminished braking performance can be a sign of needed adjustment to your brakes.
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Get in Touch
Hours of Operation
Monday - Friday: 8AM - 5:30PM (EST)
432-LIPPERT (432-547-7378)
For emergencies:
Press 1, to be connected to our after-hours emergency team.
Current 24/7 Offering
Chat with our virtual assistant by clicking the chat icon in the lower right corner of the screen.
How to Get Service
If you would like to schedule work on your RV with our Lippert Service Team, please complete the document in the below link and submit per the included instructions. Please be sure to include full unit information along with detailed information of the service needed and the appropriate photos. This will allow our teams to assist you in the quickest manner possible.
Customer Service PDF FormGet Reimbursement
Dealer or Consumer's submit to request reimbursement of completed warranty repairs.
Email UsTechnical Training
RV Technician Training
Our technician training is designed to provide participants with an in-depth understanding of our industry-leading products, as well as the skills needed to install and maintain them. We offer a variety of training opportunities, including online webinars, lecture-based events held in various locations, and hands-on service schools at our state-of-the-art facility.
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RV Owner Training
The Lippert Technical Institute provides in-depth technical training to RV owners on Lippert products, offering both online and in-person training options. These programs are designed to empower RV owners with the knowledge and skills they need to maintain and troubleshoot their RVs, no matter their skill level.
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Download the LippertNOW® App
At Lippert, Customer Service is a top priority, right alongside Innovation and Quality. That is why our dedicated Customer Care team is standing by for you.
From product inquiries to technical support, our team and extensive library of resources are here to help you make the most of your experience.
